Salesforce is a CRM delivered as a software-as-a-service (SaaS).

Custom objects are nothing but database tables. It stores data related to your company in Salesforce.com. Once you have defined custom object you can do following things like

• Create custom fields
• Associate the custom object with other records
• In custom related lists, it display the custom object data
• For custom object, records track events and tasks
• Build page layouts
• For the custom object create a custom tab
• To analyze custom object data create dashboards and reports
• Share your custom tabs, custom apps, custom objects and any other related components

Object relationship overview in Salesforce is used to link custom object records to standard object records in a related list. In simple words, it is helpful to track product defects associated with customer cases. You can define different types of relationship by creating custom relationship fields on an object.

Data loss may cause due to following reasons

• Changing data and date-time
• Altering to percent,number and currency from other data types
• Changing from multi-select picklist, checkbox, auto number to other types
• Altering to multi-select picklist from any type except picklist
• Changing to auto-number except from text
• Changing from text-area to e-mail, phone, URL and text

• As SaaS is a subscription based, customers can always choose not to renew if they are dissatisfied
• Customers can avoid a large initial investment in an IT infrastructure and day to day hustle of maintaining infrastructure
• SaaS customer provides same provider infrastructure and also easy integration
• SaaS applications use a simple internet interface that makes easier for customer to use.
• SaaS always provide a latest platform to the customer with innovation.

Sales force records all the basic details like the number of customers served daily, daily sales volume, sales manager detailed reports, sales numbers in each month or quarter. Also, it keeps a track on the repeat customer, which is key to success for any sales organization.

There are two types of relationships

• Master detail relationship
• Lookup relationship

• isNull: It supports for number field
• isBlank: It supports for Text field

Trigger is a code that is executed before or after the record is updated or inserted

With the help of static resources, you can upload zip files, images, jar files, JavaScript and CSS files that can be referred in a visual force page. The optimum size of static resources for an organization is 250 mB.

Force.com is PaaS (Platform as a Service) while Salesforce.com is SaaS ( Software as a Service).

Actions available in workflow are

• Email Alert
• Task
• Field Update
• Outbound Message

User can see their limit form setup, by clicking data.com administration/Users. From the data.com users section, user can see their monthly limit and how many records are exported during the month.

Different types of custom settings in Salesforce includes

• Hierarchy type
• List type

Different types of object relations in Salesforce includes

• One to many
• Many to many
• Master detail

Different types of reports available in Salesforce are

• Tabular report:It displays the grand total in the table form
• Matrix report:It is a detailed report in which the grouping is done based on both rows and columns
• Summary report:It is a detailed form of the report in which the grouping is done based on columns
• Joined report:With this two or more reports can be joined in the single reports

No, it is not possible to schedule a dynamic dashboard in Salesforce.

The error that tells “list has no rows for assignment” indicates that the list you are trying to access has no values in it.

Junction objects are used to build many-to-many relationships between objects. You can take a recruiting application example, where a position for a job can be linked to many candidates and in the same manner a candidate can be linked to the different positions. So, to connect this data model, you need a third party object, this object is referred as junction object. Here “job application” is the junction object.

Audit trail function is helpful in knowing the information or track all the recent setup changes that the administration does to the organization. It can store last 6 months data.

Dashboard is the pictorial representation of the report, and we can add up to 20 reports in a single dashboard.

As Salesforce comes under SaaS, one can use only one controller and as many extension controller.